FAQ: Moon by 1-Ring: World's COOLEST Smart Home Hub
For the most up-to-date information about the status of our project, check our project updates on Indiegogo!

What happen if goes out of power like a black-out? will it still be hanging?

It will slowly land on the base and continue operation.

Last updated: March 03, 2018 08:26

What about Video resolution and FPS?

It supports up to 30 FPS at 1080p, given the connection is good enough.

Last updated: March 03, 2018 08:28

Can it tilt up and down?

No, but due to the wide angle lens, you do not need to.

Last updated: March 03, 2018 08:28

How long of video will it record?

The length of the video is limited to your SD-Card size and/or Cloud Storage.

Last updated: March 03, 2018 08:29

Can Moon Commander show more than one camera? Does it have multi-screen live views?

Yes, it supports multi-screen live views, you can connect up to 2 cameras for at the same time viewing.

Last updated: March 03, 2018 08:30

Does Moon have a face recognition?

Yes, it has face recognition. To be more specific It can recognize a human and we are working to add the face recognition with firmware updates.

Last updated: March 03, 2018 08:31

Can you integrate multiple Moons and have them work together?

Yes! You can control multiple Moons from one software. As for their integration with each other, it is also possible, You’ll just need to set the exact permissions, priorities, and accesses of the Moons for the commands not to contradict each other.

Last updated: March 03, 2018 08:32

Would I be able to control other homekit devices or activate them in case of an event, like a break in to the house.

You will be able to integrate with other devices and control them with both, Moon Solo package or Moon Standard. It will be done with our App due to special flows You can customize.

Last updated: March 03, 2018 08:37

I already have a Smart Home Hub, can my existing Appliance be connected to the Moon – or can we use Webhooks / API to Control the IR Blaster?

IR blaster needs no integration to get started using it, all You need is our App. And we keep API, so verified Hubs and Services can also use our integrated IR blaster.

Last updated: March 03, 2018 08:38

Will the Moon have an API, Developer SDK or something similar available to integrate with it?

We will provide an open API to the Moon by 1-Ring to allow developers to integrate with their products.

Last updated: March 03, 2018 08:39

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Indiegogo!
No shipping updates are provided.
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What is BackerKit?

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The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

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After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

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